Frequently Asked Questions
Returns
If for any reason you are unhappy with your books, you can return them to Sarsaparilla Media for an exchange or refund, providing each is returned to one of Sarsaparilla Media’s returns-processing centers in new condition within 14 days from the date of delivery.
Shipping
All domestic (continental U.S.) will be sent by UPS ground unless being sent to a P.O. Box. All P.O. Box shipments will be sent via USPS. Shipping for both UPS and USPS will be calculated at checkout. All international shipments will be shipped via USPS. Shipping costs and any additional customs or duty charges will be calculated at checkout and will be the responsibility of the purchaser.
Tracking Your Order
Once your order has been shipped, you will receive a shipping email giving tracking details.
Payments
Sarsaparilla Media accepts Visa, Delta, Mastercard, American Express, and PayPal,. If you are using a credit or debit card you will be asked to enter your card details as part of the ordering process. Once your order is placed, your payment options will be charged and you will receive an order confirmation.Sarsaparilla Media doesn’t store your card details. Our payment provider, Shopify Pay adheres to the strictest security and data-privacy standards to protect you and your information.
Sarsaparilla Media accepts Visa, Mastercard, American Express, and Paypal. If you are using a credit or debit card you will be asked to enter your card details as part of the ordering process. Once your order is placed, your payment options will be charged and you will receive an order confirmation.
In which currency will my credit card be billed?
You will be billed in the currency associated with your billing address
Will my purchase be taxed?
Order shipped to some states in the USA will incur an additional sales tax. Orders shipped to countries outside of the European Union, North America, or Australia may incur further customs charges due on delivery.